Jul 24, 2016 The Finder menu bar also provides quick access to the Mac Downloads folder. From anywhere in the Finder, simply pull down the “Go” menu and choose “Downloads” If you prefer to use keystrokes, you can hit Command + Option + L within the Finder to jump to the Downloads folder as well. Go to Downloads Folder from Finder Sidebar. On your computer, open Chrome. At the top right, click More Downloads. To open a file, click its name. It will open in your computer's default application for the file type.
![]() Applicable Products
Symptoms or Error
When launching an application or desktop via an Internet Browser (Google Chrome, Firefox, Internet Explorer, etc.) users are prompted to save or download the '.ica' file.
Solution
In recent releases of IE, Edge, Google Chrome, Firefox, and latest Citrix Workspace App clients many of the issues mentioned below have been resolved.
By default, the OS (Windows, Mac, Linux) should automatically set how to open '.ica' files when trying to launch any resource via Citrix Workspace or Citrix Storefront via the Web Store if the Citrix Workspace App is installed properly. Confirm Citrix Workspace App is installed or use Citrix Workspace App for HTML5 ('Web Browser' option) instead. If you continue to encounter this behavior please review the steps outlined below.
There can be a number of resolutions to the issue including but not limited to the following:
Install the Latest Version of Citrix Workspace App
Install the latest Citrix Workspace App version which can be downloaded here: Download Citrix Workspace App
Automatically Open ICA Files
When clicking on an application or desktop to launch via Citrix Workspace or Citrix Storefront on an Internet Browser (not within Citrix Workspace App) and an '.ica' file shows in the download bar on the bottom left please follow these steps to automatically open said file:
ICA file is downloaded during the process. After the ICA file is downloaded, enable the browser to open similar files automatically. Note: Instructions below are similar for other OS's when using Google Chrome, Firefox, or Edge Browsers. How To Open Download Folder Chrome Mac OsInternet Explorer:
Associate .ica File Type With Citrix Connection Manager
Note: Connection Manager is the wfcrun32 file located as C:Program Files (x86)CitrixICA Clientwfcrun32.exe
Remove or Disable Third Party Browser Adware
Remove or disable any third party browser based Adware software that could be interfering with the successful launch of the ICA file. Restart the browser after removing these software and try again.
Clear the 'Do not save encrypted data to disk' Option
If you are using Internet Explorer, click Tools > Internet Options > Advanced tab and clear the option “Do not save encrypted data to disk.”. This option should be cleared because the dynamic files are stored in the Temporary Internet Files folder. When applications are clicked, a file is downloaded to the folder, then launched using MIME type. If access to the folder is disabled or not available, the process cannot occur successfully.
Below are for older Browser/Citrix Receiver Deployments:No longer recommended to perform these steps in newer releases of Internet Browsers. Steps remain for any users not fully updated to the latest and greatest.Add Website to Trusted Sites
Add the site to the Trusted sites list if using Internet Explorer browser using the following steps:
Disable ActiveX Filtering (Enable ActiveX)Caution! Refer to the Disclaimer at the end of this article before using Registry Editor.
Configure Internet Explorer as follows to allow successful application launching:
How To Open Download Folder Chrome Mac Os
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Enable Citrix ICA Client plugin
Configure Internet Explorer as follows to allow successful application launching:
Problem Cause
There can be a number of reasons for the issue including but not limited to:
Additional Resources
Disclaimer
Caution! Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.
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December 2020
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